Electronic Record and Signature Policy

Last Modified: October 2, 2024

Outrider Pet Insurance Company (“we,” “us,” or “Company”) is committed to providing efficient and secure digital services to our customers. This policy explains how we utilize electronic records and signatures to streamline transactions and deliver required notices and disclosures.

Electronic Communications

By engaging with us through our online systems, including Tally, you consent to receive all required notices, disclosures, authorizations, acknowledgments, and other documents electronically. These documents will be delivered via email or through our secure Tally platform, enabling you to review and sign them digitally without requiring paper copies.

Accessing Paper Copies

You may request paper copies of any electronic communications at any time by contacting us at sean@outriderpet.com. Please include your full name, email address, mailing address, and phone number in your request. 

Updating Your Contact Information

It is important to keep your contact information current to ensure you receive all communications without interruption. If your email address changes, notify us by emailing sean@outriderpet.com with your full name, previous email address, and new email address.

Withdrawing Consent for Electronic Communications

You have the option to withdraw your consent to receive communications electronically at any time. Please note that this may delay certain transactions, as we will need to send documents by mail. To withdraw your consent, email sean@outriderpet.com with your full name, email address, mailing address, and phone number.

Hardware and Software Requirements

To access and sign documents electronically through Tally, you will need:

  • A device with internet connectivity.
  • An up-to-date web browser (e.g., Chrome, Firefox, Safari).
  • A valid email address.
 

Commitment to Security and Efficiency

Outrider Pet Insurance Company is dedicated to providing a seamless and secure digital experience. By leveraging electronic records and signatures, we aim to simplify processes while reducing environmental impact.

For any questions regarding this policy, please contact us at sean@outriderpet.com.